Welcome to twacharas.com (“Website”, “we”, “our”, “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Website.

1. Objective, Scope, and Applicability

This Privacy Policy applies to all users of our Website and governs the collection, use, and disclosure of personal information. By accessing or using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed via secure third-party providers)

b. Non-Personal Information

• Browser type

• Device information

• IP address

• Website usage data via cookies and analytics tools

3. How We Use Your Information

We use the information collected to:

• Process and fulfill orders

• Provide customer support

• Send promotional emails and updates (only if you opt-in)

• Improve our website functionality and user experience

• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. These help us:

• Remember your preferences

• Analyze site traffic

• Improve content and offerings

You may choose to disable cookies through your browser settings, though some parts of the site may not function properly.

5. Third-Party Services

We may use third-party services (e.g., payment gateways, email marketing platforms, analytics providers) that have their own privacy policies. We recommend reviewing their policies to understand how your data is managed by them.

6. Data Protection

We implement industry-standard security measures to safeguard your personal information. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You may:

• Access, update, or delete your personal data

• Opt-out of marketing communications at any time

• Request a copy of the personal information we hold about you

To exercise these rights, please contact us at: care@twacharas.com

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Twacharas:
Email: care@twacharas.com
Phone: +91 8839639793
Address: Sahid Dwaar Road, Near Siyaram Showroom, Katni, Madhya Pradesh, 483501